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Ron
Besuijen

Ask Ron Besuijen

We ask Ron:

What role does experience play in effective problem-solving?

Ron's Response:

Pattern recognition and tacit knowledge—the instincts gained through experience—are indispensable for problem-solving. But how do you cultivate these skills in a controlled environment? Simulation training provides the perfect solution:

  • Dynamic Mental Networks: Simulators allow operators to build mental representations of how systems behave under various conditions. By repeatedly engaging with these systems, operators develop an intuitive understanding of how to anticipate and respond to changes. They also learn to validate that their responses were effective or need adjusting. 
  • Recognizing Anomalies: The ability to spot subtle deviations is critical in preventing issues before they escalate. Simulation training sharpens this skill by exposing operators to diverse scenarios, helping them notice and interpret early warning signs.
  • Applying Action Scripts: Experience breeds efficiency. Simulators enable operators to test and refine action scripts—quick, informed responses based on past experiences. This creates a toolkit of proven strategies for handling real-world challenges. Practicing emergency procedures on a simulator trains operations to quickly execute critical steps without hesitation. 

In a recent upset an experienced operator assisted at the console and quickly gathered the plant status. Determining that a PSV was about to lift and the current reduction in rates was not sufficient, he asked that the rates be reduced by one third using an application. This intervention likely prevented several days of lost production. 

Simulation training accelerates the accumulation of tacit knowledge. It gives operators the chance to repeatedly encounter and resolve complex problems, embedding lessons that would otherwise take years of real-world experience to learn. This training transforms knowledge into instinct, enabling operators to act quickly and decisively when it matters most.

In the posts that follow, we’ll dive deeper into the remaining perspectives, illustrating how simulation training transforms how operators approach challenges. Together, these elements foster growth, build expertise, and enable resilience in even the most dynamic and high-pressure situations. Let’s explore how simulation training goes beyond technical skills to shape a mindset that’s ready for anything.

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